Shipping policy

Shipping Policy

Thank you for shopping with Veyavibe. We are committed to making sure your order reaches you safely and on time.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or major holidays. During sales, promotions, or holidays, processing times may take a little longer.

2. Shipping Time

Once your order has been shipped, estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days, where available

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

3. Shipping Charges

Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.

From time to time, Veyavibe may offer free shipping promotions.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow up to 24–48 hours for tracking information to become active.

5. Incorrect or Incomplete Address

Please make sure your shipping address is correct before completing your purchase.

Veyavibe is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an address error, contact us as soon as possible after placing your order. We will do our best to assist, but we cannot guarantee that the address can be changed after the order has been processed or shipped.

6. Lost, Damaged, or Delayed Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and items.

If your tracking information shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery carrier.

If your package is significantly delayed or appears to be lost, contact us and we will work with you and the shipping carrier to help resolve the issue.

7. International Shipping

International shipping may be available for selected destinations.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.

International delivery times may vary due to customs processing and local carrier conditions.

8. Changes to This Policy

Veyavibe reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about your order or our shipping policy, please contact us through our customer support channels.

Thank you for choosing Veyavibe!